Player Safety

yeye7 Responsible Gaming

At yeye7, we believe gaming should always be fun — never a source of stress or harm. Our responsible gaming program gives every Filipino player the tools and knowledge to stay in control.

21+

Strictly 21 and Above Only

In compliance with Philippine gaming regulations

Our Commitment

yeye7 is the Philippines' premier online casino and sports betting platform — and with that comes a serious responsibility to our players. We are fully committed to promoting responsible gaming across all our services, from live casino tables and slot games to sports betting and bingo. For us, player wellbeing always comes first.

Gaming on yeye7 is meant to be a form of entertainment — like watching a PBA game or going to the movies. It should be enjoyable, exciting, and within your means. The moment it stops being fun, or starts affecting your finances, relationships, or mental health, it's time to take a step back. yeye7 is here to help you do exactly that.

We have built a comprehensive responsible gaming framework that includes age verification, deposit and loss limits, session time controls, reality checks, and a robust self-exclusion program. These tools are available to every registered yeye7 player, free of charge, at any time.

yeye7's Promise: We will never encourage you to chase losses, exceed your budget, or gamble beyond your means. If you reach out for help, our support team will always take your concern seriously and act promptly.

21+ Age Policy

Under Philippine gaming regulations, online casino and sports betting services are strictly restricted to individuals who are 21 years of age or older. yeye7 enforces this requirement rigorously and without exception.

During the registration process, all new yeye7 players are required to provide their date of birth and valid government-issued identification. Our KYC (Know Your Customer) verification process confirms that every player meets the minimum age requirement before they can deposit funds or place bets on the platform.

If yeye7 discovers that a player has provided false age information during registration, the account will be immediately suspended, all winnings will be forfeited, and any deposited funds will be returned to the original payment method after investigation. yeye7 may also report the matter to the relevant Philippine authorities.

Underage Gaming is Strictly Prohibited

If you are aware of a minor attempting to access or use the yeye7 platform, please report it immediately to our support team at [email protected]. We take underage gaming extremely seriously and will act on all reports without delay.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites. yeye7 recommends tools such as Net Nanny, Qustodio, or built-in device parental controls to restrict access on shared devices.

Know the Warning Signs

Problem gambling can develop gradually and is not always easy to recognize — especially when you're in the middle of it. yeye7 wants every Filipino player to be aware of the warning signs so they can seek help early, before gambling becomes a serious problem.

Common signs that gambling may be becoming a problem include:

  • Spending more money on gambling than you can afford to lose
  • Borrowing money from family, friends, or lenders to fund gambling
  • Feeling restless, irritable, or anxious when not gambling
  • Lying to family members or friends about how much time or money you spend gambling
  • Chasing losses — continuing to gamble in an attempt to win back money you've lost
  • Neglecting work, school, family, or personal responsibilities because of gambling
  • Using gambling as a way to escape stress, depression, or personal problems
  • Failed attempts to cut back or stop gambling
  • Gambling with money set aside for rent, bills, food, or other necessities
  • Feeling guilty or ashamed about your gambling behavior

If you recognize any of these signs in yourself or someone you know, please reach out for help. You are not alone, and support is available.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use yeye7's responsible gaming tools or seek professional support.

01. Have you ever gambled with money you needed for essential expenses like rent, food, or bills?

02. Have you ever tried to win back money you lost by gambling more?

03. Have you ever lied to someone close to you about how much you gamble?

04. Has gambling ever caused problems in your relationships, work, or studies?

05. Do you feel the need to gamble with larger amounts to get the same level of excitement?

06. Have you ever felt restless or irritable when trying to cut down or stop gambling?

07. Do you gamble to escape problems or to relieve feelings of stress, anxiety, or sadness?

If you answered yes to 2 or more: Please consider using yeye7's self-exclusion or deposit limit tools, or contact our support team. Help is available and confidential.

yeye7 Responsible Gaming Tools

yeye7 provides a full suite of responsible gaming tools that are available to all registered players at no cost. These tools are designed to help you stay in control of your gaming activity and keep it within healthy limits.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your yeye7 account. Once your limit is reached, no further deposits will be accepted until the limit period resets.

Loss Limits

Cap the amount you can lose over a set period. Loss limits help prevent you from spending beyond what you're comfortable losing in a single session or week.

Session Time Limits

Set a maximum session duration. When your time is up, yeye7 will notify you and, if you choose, automatically log you out to prevent extended play sessions.

Reality Checks

Receive periodic pop-up reminders showing how long you've been playing and your net win/loss for the session. A simple but powerful way to stay aware.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 7 days, or 30 days. Your account remains open but betting is suspended.

Self-Exclusion

Permanently or temporarily exclude yourself from the yeye7 platform. Self-exclusion is the strongest tool available and takes effect immediately upon request.

To activate any of these tools, log in to your yeye7 account and visit the Responsible Gaming section in your account settings, or contact our 24/7 support team directly.

Setting Deposit Limits

Deposit limits are one of the most effective ways to keep your gambling within a budget you're comfortable with. On yeye7, you can set limits in Philippine Peso (₱) on a daily, weekly, or monthly basis.

Here's how deposit limits work on yeye7:

  • Setting a limit: Log in to your account, go to Account Settings > Responsible Gaming, and enter your preferred deposit limit amount and period.
  • Reducing a limit: Reductions take effect immediately. If you lower your daily limit from ₱2,000 to ₱1,000, the new limit applies right away.
  • Increasing a limit: For player protection, increases to deposit limits are subject to a mandatory 7-day cooling-off period before they take effect.
  • Removing a limit: Removing a deposit limit entirely is also subject to the 7-day cooling-off period.

yeye7 recommends setting a deposit limit that reflects your entertainment budget — an amount you would be comfortable spending on any other leisure activity, like dining out or watching a concert in Manila or Cebu.

Self-Exclusion Program

If you feel that gambling is becoming a problem, yeye7's self-exclusion program allows you to block yourself from accessing the platform for a defined period or permanently. This is the most powerful responsible gaming tool we offer , and we take it very seriously.

yeye7 offers the following self-exclusion options:

  • Short-term exclusion: 1 month, 3 months, or 6 months. Your account is suspended for the chosen period and cannot be reactivated early under any circumstances.
  • Long-term exclusion: 1 year or 5 years. Suitable for players who need a longer break from gambling.
  • Permanent exclusion: Your yeye7 account is permanently closed and cannot be reopened. This option is irreversible.

During any self-exclusion period, yeye7 will:

  • Immediately suspend your account and block all login attempts
  • Cancel any pending bets or bonuses
  • Return any remaining account balance to your registered payment method
  • Remove you from all marketing communications
  • Block any new accounts you attempt to register using the same identity details
How to Request Self-Exclusion

Contact yeye7 support at [email protected] or via live chat and state that you wish to self-exclude. Our team will process your request immediately, 24 hours a day, 7 days a week. You do not need to provide a reason.

yeye7 also cooperates with PAGCOR's national self-exclusion registry. Players who register with PAGCOR's responsible gaming program will be blocked from all PAGCOR-licensed online platforms, including yeye7.

Getting Support

You don't have to face a gambling problem alone. There are professional support services available in the Philippines that can help you or someone you care about. yeye7 encourages any player who is struggling to reach out to these organizations:

  • PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation operates a responsible gaming program for players on all licensed platforms. Contact PAGCOR directly for guidance on self-exclusion and support resources.
  • National Center for Mental Health (NCMH): The NCMH provides mental health support services across the Philippines, including for gambling-related concerns. Their crisis hotline is available for those in need.
  • Gamblers Anonymous Philippines: A peer support fellowship for people who want to stop gambling. Meetings are held in Manila, Cebu, Davao, and other major cities.
  • yeye7 Support Team: Our responsible gaming team is available 24/7 via live chat and email at [email protected]. All conversations are confidential.

Seeking help is a sign of strength, not weakness. Whether you're in Quezon City, Makati, Cebu, or Davao — support is within reach.

Safe Play Tips

Here are some practical tips to help you enjoy yeye7 responsibly and keep gaming fun:

  • Set a budget before you start playing and stick to it — treat it like your entertainment allowance for the week.
  • Never gamble with money you cannot afford to lose. Only use discretionary income, not funds for rent, bills, or family needs.
  • Take regular breaks. Step away from the screen, grab a snack, and come back refreshed.
  • Don't chase losses. If you've hit your limit for the day, log out and come back another time.
  • Avoid gambling when you're stressed, tired, or under the influence of alcohol.
  • Keep track of how much time and money you spend on yeye7 each week.
  • Balance gaming with other activities — spend time with family, exercise, or enjoy other hobbies.
  • Use yeye7's deposit and session limits to automate your self-control.

Contact Our Team

If you have any questions about yeye7's responsible gaming program, or if you need immediate assistance, please don't hesitate to reach out:

  • Email: [email protected]
  • Live Chat: Available 24/7 directly on the yeye7 platform
  • Response Time: All responsible gaming requests are treated as priority and handled immediately

All responsible gaming communications are handled with complete confidentiality. Your privacy is protected in accordance with our Privacy Policy.

Why Responsible Gaming Matters

Player Wellbeing First

yeye7 puts the health and wellbeing of our players above all else. Gaming should enhance your life, not harm it.

Family Protection

Problem gambling affects not just the individual but their whole family. Our tools help protect the people you love most.

Financial Safety

Deposit and loss limits keep your gambling within a budget you control, protecting your financial stability and peace of mind.

PAGCOR Compliance

yeye7 operates in compliance with PAGCOR's responsible gaming standards, ensuring a regulated and trustworthy platform for Filipino players.

Instant Self-Exclusion

Request self-exclusion at any time and it takes effect immediately. No waiting periods, no questions asked.

24/7 Confidential Support

Our responsible gaming support team is available around the clock. Reach out anytime — all conversations are private and judgment-free.

Play Smart. Play Safe. Play yeye7.

Enjoy the thrill of online casino and sports betting on yeye7 — with the confidence that comes from knowing you're on a platform that genuinely cares about your wellbeing. For players 21 and above only.

Must be 21 or older. Play responsibly. If gambling stops being fun, please seek help.